About

ELIZABETH KLANGA, DIRECTOR OF MAKE THE SHIFT CPD CERTIFIED TRAINER/COACH

Elizabeth Klanga is the Founder and Director of Make The Shift: Master The Art Of Customer Service & Wellbeing.

Elizabeth is a highly gifted, intuitive teacher and it was an honour to take part in her class. I look forward to continuing the journey.’’ – Royal Academy of Arts Employee

Elizabeth’s journey to becoming a business trainer and coach began in 2015 after making a shift in her attitude towards her work environment. Alongside a spiritual practice of meditation and study of Taoist philosophy, Elizabeth discovered a way of being that would transform her experience as a service provider. It was not long after, that she began to share her techniques with colleagues, which form the key principles of her methodology. 

Elizabeth has a passion for people, her energy and enthusiasm is a source of inspiration to her participants, empowering others to unlock their true potential.

As a CPD Accredited trainer Elizabeth’s courses have been formally assessed and certified by the CPD Standards Office, London.